1 When connected by a USB cable, reseat both ends of the cable going from the computer to the printer.
2 Restart the computer.
3 Turn the printer off.
4 Unplug the printer power cord from the A/C outlet or surge protector and wait at least 30 seconds.
5 Plug the printer power cord back into the A/C outlet or surge protector.
6 Turn the printer back on Make sure the desired printer is set as the default printer.
Press and hold the Windows key Windows Button and then press the r key.
In the Run box type, shell: PrintersFolder and then touch or click OK.
Touch or click to highlight the desired printer.
Touch and hold or right-click the desired printer.
Touch or click Set as default printer.
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