How Does Microsoft Teams SIP Gateway Work?
The Microsoft Teams SIP Gateway allows users to connect their traditional phone system with Microsoft Teams. This can be done in a few different ways, depending on individual needs.
For example, users can use the SIP gateway to connect an analog phone to Teams, or they can use it to connect a digital PBX system to Teams. The SIP gateway also allows users to route calls from Teams to the traditional phone system and vice versa. When using the SIP gateway, users must configure their network and firewall settings to allow traffic to flow between the two systems.
Further, SIP gateway offers the following fundamental Teams calling functionalities:
● Calls both inbound and outgoing
● Call forwarding
● Dial-in and dial-out meetings
● “Do not disturb” settings on devices
● Message waiting indicator on voicemail
Benefits of the solution
The key benefits of Microsoft Teams SIP Gateway include the ability to:
● Have Teams meetings on SIP devices – A user can attend a Teams meeting by dialing the meeting access number. Meeting attendees can invite a SIP device user to the conference by phoning out the user’s phone number. Asking a participant by clicking on ‘Request to Join’ will notify the user’s device. A participant who phones out a guest user’s number to include that person in a Teams meeting can include a guest user from another organization.
● Manage multiple concurrent calls – A user can place a call on wait to make or receive other calls. The user also can combine two calls into one.
● Enable local call forwarding – The user can configure the device’s forwarding rules (always, on timeout, and busy). If the device is linked to the SIP Gateway, the call will be forwarded to the destination address according to the device user’s rule.
● Dial legacy systems – Users can make calls to the PSTN, and other SIP devices, including Teams and Skype for Business users. Remember that it is possible to call people with phone numbers since it is a dial pad-based VoIP system.
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