Lost Ark is a very different game from Path of Exile or Diablo. It might have the same top-down isometric perspective, but it’s a very different beast!
Lost Ark is a game that has a lot of content and is hard to rate on a short experience alone.
I've been playing Lost Ark for over 3 years and I still haven't cleared all quests, haven't had sex with all NPCs, and haven't been able to collect all the treasures. For example, I have not been able to acquire an Island Heart on the Island of Longing, but it's still a really good game that is worth playing in 2022.
Pros of Lost Ark:
Free (100% real)
Combat Action (more than expected)
Story (Good visuals and variety, some continents and islands provide good storytelling)
Casual (Easy Start, Hard Master)
Visuals (Wonderful and beautiful continents and islands, characters and NPCs)
Music
Content (really incredibly diverse and plentiful)
Hidden elements and collectible points (a lot of treasure, currency, and goods)
Operation + management (game director communicates and fixes problems quickly)
Evidence that it's not p2w (Equalization System, Reset, Free Pet, Free Mount, Free Lost Ark Items)
User-friendly feedback (The Game Director directly listens to players' opinions and incorporates them into the game quickly. He appears frequently in-game and in real life, speaking directly with players.)
Very fast patch update speed and friendly and detailed roadmap notice
Character customization, clothes (skin) dyeing system
Expedition sharing (All characters share runes, skill points, cards, collectible points, etc.)
Convenience (1. You can experience classes and settings at Trixion 2. You can use exchanges, party search, etc. from widgets and menus)
98% of the content is bug-free (based on Korean servers)
Others (probably things I forgot and didn't write)