Hi everyone,
I’ve been exploring ways to improve efficiency in managing customer relationships and keep hearing about workflow automation crm. From what I understand, it can help streamline tasks like follow-ups, reminders, and customer data updates.
For those of you who already use it, what do you think is the biggest advantage of automating CRM workflows? Is it mainly about saving time, reducing errors, or improving customer experience? I’d love to hear your real-world insights before deciding how much to invest in automation.