If the printer shows offline or status is not available then the computer and printer are not communicating with each other. Figure: Printer status
If the printer is connected with USB, try the following:
Make sure the printer is powered on.
2. Make sure the USB cable is fully inserted into both the computer and printer.
3. If the printer still shows Offline, try a different USB cable.
4. Check the printer driver to make sure it is not set to offline:
· Open Devices and Printers in the Control Panel.
· Select the printer and right click with the mouse. Selec
· Select Printer at the top left of the window and uncheck Use Printer Offline option.
5. Reinstall the printer driver. Click the following link and enter the printer model into the search text box to download the latest driver
These are the steps to solve this Samsung printer offline try it yourself if in case you fail to do so contact printer repair service provider at your nearest location.
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