Customer feedback Magento integration?

+1 vote
asked Nov 24, 2024 in Cell Tracking by fairy (470 points)

Hey, everyone! When you add customer feedback surveys to your Magento 2 store, how do you integrate them seamlessly? Are there tools that help collect and analyze feedback efficiently?

2 Answers

0 votes
answered Nov 24, 2024 by vitold (520 points)

Customer feedback surveys are valuable for continuous improvement. Magento 2 users can rely on tools like  magento 2 ecommerce tracking to integrate surveys and analyze data efficiently. Have you implemented feedback systems in your store, and what insights have you gained from understanding customer preferences?

0 votes
answered May 5 by williamchan (150 points)

When you add customer feedback surveys to your Magento 2 store, there are a few key tools and methods you can use to integrate them in an accurate and simple way. First, using the Magento 2 Google Tag Manager, you can easily add tracking codes and feedback survey tags to your website without coding. This gives you accurate data on survey results and user interactions.

In addition, there are many third-party survey tools and extensions available that integrate with Magento 2, such as SurveyMonkey, Google Forms, or other custom survey solutions. Through these tools, you can collect feedback and track these survey results through this Magento 2 Extension.

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