To verify the balance on the balance of an Amazon gift card without having to redeem your card you'll have to login to the account on your Amazon account and start an online conversation with support rep. When the chat is in progress then transmit an email with the subject line "find the balance of the gift card that is not redeemable" into the chat in order to connect with a support reportAmazon.com/redeem | Amazon redeem | Amazon.com/redeem check balance