When your printer displays the Offline status in the printer’s control panel, you might not have connected the printer and computer to the network properly.
Try to set the printer to online. Go to Settings and then Printers. Right-click on the printer icon and click Use Printer Online.
Double-click on the printer, go to the Printer menu and click Cancel All Documents.
There might be a stuck in print job. That would cause the printer to go offline.
Reboot the printer and computer. If it doesn’t work, reinstall the driver.
Go to Settings then Printers and choose your printer. Right-click on the printer and choose Properties.
From the General or Details tab, search for the driver button and select it.
Reinstall the printer. Under Printers in the Settings option, choose the printer then remove the printer and reinstall it through the Add printer wizard.
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