When QuickBooks Desktop encounters the QuickBooks error code 6123, it displays an error message that reads, "Error: -6123, 0 We're Sorry, QuickBooks can't open the company file." This error typically occurs when users try to open, upgrade, or restore their company files. It can also arise while attempting to access files on a network. Regardless of the cause, this error can disrupt users' ability to operate their company files and it is essential to address the issue promptly to resume normal use.
Reinstall QuickBooks desktop
- Verify your product details and license number before proceeding with this troubleshooting.
- Begin by uninstalling the current version of QuickBooks from the "Control Panel" tab.
- Download the latest release of QuickBooks that you wish to use on your computer, or you can use the QuickBooks installation CD.
- Ensure that you install QuickBooks in normal mode.
- Enter the required details such as Product ID, License Number, and other necessary information.
- Once the above steps are completed, QuickBooks will automatically be registered and activated for use.
- You are now ready to open the company file.
If you are still experiencing problems resolving QuickBooks error 6123, 0, you should contact our QuickBooks error support team for assistance by calling us at 1-800-615-2347. Our support team will promptly investigate the issue and provide a complete resolution in the shortest possible time.