QuickBooks Payroll Error 2000 is a common issue that occurs when there is a problem with the internet connection while trying to send payroll data. Here are some steps you can follow to resolve this error:
Check Internet Connection: Ensure that you have a stable and active internet connection. If you are using a wireless connection, try switching to a wired connection to ensure stability.
Verify Payroll Subscription: Make sure that your QuickBooks Payroll subscription is active and up to date. You can check this by going to the Employees menu, then selecting My Payroll Service, and clicking on Account/Billing Information.
Clear Internet Explorer Cache: If you are using Internet Explorer as your browser, clear its cache and cookies. Go to Settings (gear icon), then select Safety, and click on Delete Browsing History.
Update QuickBooks: Ensure that you are using the latest version of QuickBooks. Go to the Help menu, then click on Update QuickBooks. Follow the prompts to download and install any available updates.
Check Firewall and Antivirus Settings: Sometimes, the firewall or antivirus settings can block QuickBooks from accessing the internet. Temporarily disable your firewall and antivirus software and try sending the payroll data again. If it works, add QuickBooks as an exception in the settings.
Reset Internet Settings: If the issue persists, try resetting the Internet Explorer settings to default. Go to Internet Options in the Control Panel, click on the Advanced tab, and click on Reset.
Use QB Diagnostic Tool: QuickBooks offers a Payroll Connection Diagnostic Tool that can help diagnose and fix issues related to payroll connectivity. Download and run the tool from the Intuit website.
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