Retry the installation. In most cases, this will resolve the issue and your product will install successfully. If this still fails, you have two options:
Use our Virtual Assistant (see below) where we walk you through each step of the process.
Use the manual steps shown in Solutions 2–5 of this article. Start with Solution 2 and proceed to try the subsequent solutions, only if your issue is not resolved.
1. Run the Pre-Install tool
2. When you see the error, click Done to close the dialog box, then follow these steps:
3. Download the Pre-Install Tool.
NOTE: Save the file to a temporary location, such as your desktop.
When your computer restarts, try to install your McAfee product again.
Proceed to the next Solution if the installation fails again.
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