Solution 1: Clean the print-head of your printer
Turn off your printer
Remove the printer from the power source
Open the back lid of your printer
Remove the ink cartridge from the printer
Remove the print-head carefully
Use contact cleaner to clean the contact pads in the printer
After cleaning it successfully, reinstall the printhead
Now reinstall the ink cartridge
Connect all the power cords
Power-on the printer
Regards,
Rachel Gomez