There are a few ways to fix this problem.
1. The majority of the time, it might be a temporary loading issue.
- You just need to press the recent applications menu (generally the first left button) on your phone.
- Then close the app that has this issue. And then open the app again, it may work normally.
2. Try a hard reboot on your Android mobile.
- Press and hold down the “Home” and “Power” buttons at the same time for up to 10 seconds.
- Then, release the buttons and hold down the “Power” button until the screen turns on.
- Now you can try opening the app.
3. If none of the above is working:
- You can wait till your phone battery drains and it turns off automatically.
- After that put it to charge, and press the power button. It may work after this.
4. Finally, if you can’t fix it with anything:
- You may need to uninstall the app and reinstall it.
- Android usually restores all settings after you re-install and log into the app.
5. Even in some rare cases, the re-install step also doesn’t work.
- If that is your case, try installing older versions of the app. Good luck!