Install Ink Cartridges Again
Remove all the ink cartridges from your Epson Printer and check whether all the cartridges are placed systematically. If not then installed them correctly with the provided instruction which is given on the box of the cartridge.
Reset Epson Printer
To reset your Epson Printer, connect the printer to the computer and the internet. If you are doing any printing task then stop it immediately as soon as possible. Turn off and on the printer once. Wait for a few seconds till the time your printer doesn’t come in 2 red lights flashing at the same time error status.
With the help of a USB cable, connect the computer to the printer and perform the reset procedure.
Now go to the control panel and click on the printer and device option.
Try to locate your printer and reset it by clicking right on the printer.
Now check whether the error code 000031 is resolved or not. If not yet, then proceed to the next step.
Inspect the Paper Piece
This error message can be caused due to a jam of paper in the printer. Now you need to examine it carefully that inside the Epson Printer device there should not be any little notepad stuck in between. If you find any piece then remove it immediately.
Turn off the Epson Printer
Turn off the Epson Printer and then you have to continue with the “B/ W Copy”, “Color Copy” and “Stop/ Reset” buttons at the same time. Now switch on the printer and release all the buttons. After that, a message will appear on your printer press power SW and then enter Copy Color. After this step, turn off the computer and turn it on the back again. Now check the printer, the error has been resolved.
Hope This Works,
Peter