The best way for troubleshooting this error is to reset the ink absorber to 0%. You can follow the given steps for resetting the ink absorber:
Download the Canon printer service tool from the internet
Install the setup on your device
Now open the tool and check whether all the buttons and functions are enabled or not
If not, then you should enable all the functions and buttons
If the buttons are greyed out that means your printer has crashed or all the printer is not connected to your PC
Search for the Ink Absorber Counter option
Search for Counter value option
Set the counter value to 0%
Now click on the Set button
You will receive a confirmation message saying A function has been finished on your screen. If you get the error message; your printer is not in service mode. Close the printer and restart your device and then try to resolve the error.
Run your printer on service mode
Running the printer on service mode can also troubleshoot your Canon G2000 5B00 error. You can follow the given steps for running the printer on service mode:
Press the Stop button
Turn off your Canon printer
Hold and press the power button of your Canon printer
Wait for about 4-5 seconds until the blue light glows
Now press the Stop button for 6 times. When you press the button, each time the color of the bulb changes. After pressing the button 6 times, the bulb glows blue.
Release the Power button
The blue light will start flashing. Wait for about 30-40 seconds until the blue light gets stable. Now your printer is running in service mode. Connect the printer to the computer and check whether your error 5B00 Canon G2000 gets fixed or not.
5B00 error restoring program for Canon Printers
Restoring your Canon printer can also troubleshoot your error. When you get this error on your printer; try resetting the printer and checking whether your error gets fixed or not. Resetting the printer is very simple. You can easily reset the Canon printer by following the steps mentioned below:
Turn on your Canon printer
Press and hold the Reset button
Press and hold the Power On button of Canon printer
Now hold the power button and release the Reset button
Press the Reset button twice while holding the power button
Wait for about 1minute until you see the idle message
Open the cover of the cartridge holder and take out the cartridges
Install the cartridges again and turn off the printer. Now close the cartridge lid and initialize your printer. Now give a print command to your printer and check for the error. You can also ask the Canon support code 5B00 for help.
Run the printer troubleshooter
Your Canon printer error 5B00 can get fixed by running the printer troubleshooter. On the Windows device, you can run the inbuilt printer troubleshooter which scans the device for printer related errors and fixes them. Running the printer troubleshooter which checks for 5B00 error related files:
Close the 5B00 error print wizard
Go to the settings page
Click on Update & Security
Select troubleshoot page
Go to Printer and click on the Troubleshooter button
The Windows printer troubleshooter will run and check for the printer error. On the result page, check if your error gets fixed or not. If not then click on the report page and read about the error.
Greeting,
Rachel Gomez