How to Resolve sage 50 not responding error?

0 votes
asked Nov 30, 2021 in H&E by acerlily11 (300 points)

Sage 50 is an accounting and bookkeeping program. Recently, Sage 50 stopped working after the installation of the latest version. Sometimes I can launch the software, but I get the error "Sage 50 is not responding.". My administrator account is used.

1 Answer

0 votes
answered Oct 10, 2022 by Rachel Gomez (3,640 points)
If you’re seeing an error message that says “Sage 50 not responding,” or “Sage 50 not working” there are four methods you can do to try and fix the problem.

Step 1. Disabling the Compatibility mode with Windows XP
Go to your desktop and right-click the Sage 50 icon.
Go to Properties from the menu.
Choose the Compatibility tab from the window.
Now, deselect “Run this Program in compatibility mode for”
Step 2. Running Sage 50 with Administrator Rights
Go to your desktop and right-click the Sage 50 icon.
Go to Properties from the menu.
Choose the Compatibility tab from the window.
Now, deselect “Run as Admin.”
Confirm that the ‘Not Responding’ error stops appearing on the screen. If not, go to the third method.
If the above 2 methods weren’t of any help and you are still facing the Sage 50 not responding error then follow the alternative method provided.

Step 3. Rebooting the computer system. (In case the .SAI is stored on the local drive and/or other users are using it too)
If you feel like it is a Network issue, save the file to the local drive by copying and pasting it there. Create a backup.
If the copying process is extremely slow, confirm the file size. The problem may lie with the server or the network.
Once you have made everyone log out of their systems, reboot the server.
If the issue is network-related, try rebooting the router.
Step 4. Starting the Connection Manager services again
Go to the desktop and hit the Windows button on your keyboard.
Type MSC in the search bar given in the start menu.
MSC window will appear on the screen.
Go to the Name column, find Sage 50 Database Connection Manager, and right-click on it.
Choose Restart from the dialogue box.
These four methods ensure complete and thorough troubleshooting of Sage error “Sage 50 not responding”. However, if you face any problem in executing the steps provided above, you can always get in touch with our Sage professionals.

 

Greeting,

Rachel Gomez
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