ITIL measure information and working experience Minimum itil certification working involvement with an Operations climate Minimum capabilities required: Degree in Information Systems, BI, Data examination or significant experience. Job errands: Steer and administer the organization IT Service Desk drives and ventures Manage administration conveyance supplier/s to convey a steady and practical degree of first level IT support Manage change inside the IT Service Desk identifying with new advances and refined cycles Collaborate with division drives