Uninstall and Reinstall the Printer Drivers
Go to start menu and click on Control Panel. Go to Devices and Printer. Look out for your Epson printer. Right click on it and select uninstall to remove the old drivers from your computer. Now, open Epson website, search for printer drivers under download section and download the drivers on your desktop. Click on driver downloadable file and install the drivers. Follow the instructions and once the installation process completes, restart the system.
Check Cable Connections
Turn off the printer and computer. Check if the cable of your multi-function Epson printer is properly connected to the power slot and your PC. Turn on both the devices.
Check Network Connections
If the printer is on the network, check for the printer’s TCP/IP address. Then, try printing the Configuration page from the printer’s control panel to check whether it is displaying a duplicate IP message. If a duplicate IP message exists, then update the IP address for the printer. Now, run the Network Diagnostics Test to check the network settings for your printer and PC. On printer’s display, go to control panel, select Troubleshooting. Go to Network Problems and then Network Diagnostics to successfully perform the network test. The results of the test will display on your printer’s display. If it asks to contact network administrator, then contact your Internet Service Provider.
Run Printer Trouble-shooter
Go to start menu and open control panel. Search for the PC Repair or Trouble-shooter in the search box. Open the trouble-shooter, go to the hardware and sound, select your printer and troubleshoot it. If everything is fine, follow the next steps.
Reset the Printer
After performing the above steps, try resetting the printer using ‘Re-setter’ button. First, you need to download the button, and then extract the file to run the ‘Re-setter’ button to fix communication error on your printer.
Regards,
Bruce