Error code 0x00759c98 in an HP printer usually indicates a problem with the printer software or drivers. To fix this error, you can try the following troubleshooting steps:
Restart the Printer: Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in. Turn on the printer and check if the error persists.
Restart the Computer: Sometimes, a simple restart of your computer can resolve software-related issues. Restart your computer and try printing again.
Update Printer Drivers: Outdated or corrupted printer drivers can cause errors. Visit the HP website, download the latest drivers for your specific printer model, and install them on your computer.
Run HP Print and Scan Doctor: HP provides a diagnostic tool called "HP Print and Scan Doctor" that can automatically detect and fix common printing issues. Download and run this tool to see if it can resolve the error.
Check for Windows Updates: Ensure that your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update, and check for any available updates.
Clear Print Spooler: The print spooler is a service that manages print jobs in Windows. Sometimes, clearing the print spooler can resolve printing errors. Press Win + R, type "services.msc," and press Enter. Locate "Print Spooler" in the list, right-click it, and select "Stop." Then, navigate to C:\Windows\System32\spool\PRINTERS folder and delete all files in the folder. Restart the "Print Spooler" service.
Check Printer Connectivity: Ensure that your printer is properly connected to your computer. If it's a wireless printer, check the Wi-Fi connection and make sure it's connected to the same network as your computer.
Reinstall the Printer: If none of the above steps work, try uninstalling the printer from your computer and then reinstall it. Go to Settings > Devices > Printers & Scanners, select your printer, and click "Remove device." Then, follow the steps to reinstall the printer.
Regards,
Peter