What to do if a soliom s60 camera is showing black and white videos?

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asked Feb 15, 2021 in H&E by soliombirds60setup (460 points)

Soliom troubleshooting services are the number one customer support service you will get with every soliom product. This also means that you can trust our troubleshooting services without any hesitation.

 

On the same note in this article, we will fix one such technical trouble with Soliom S60 solar powered security camera.

 

Here is what you must do if your soliom S60 is showing black and white videos:

 

  • At first, you need to open the soliom application and check the settings for colour related video. And make sure that you have not enabled the black and white options.
  • Also, make sure that the camera is also having proper white balance features because if there is no white balance with your camera recording, it will always so black and white videos.
  • If you do not find the setting, you can also try a factory reset off the camera, and it might help you fix the problem.

 

If none of the above is helpful in your condition, you need to contact us on our customer support number. And we will send the best possible resolution that our experts have to advise in your case.

 

 

https://soliom-support.com/how-to-setup-soliom-s60/

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