If your HP printer is not printing black ink, there could be several reasons behind the issue. Here are some steps you can take to troubleshoot and resolve the problem:
1. Check Ink Levels:
Ensure that the black ink cartridge has sufficient ink. You can check ink levels through your printer software or control panel.
2. Print a Test Page:
Print a test page to determine if the issue is with the hardware or software. If the test page also lacks black ink, it's likely a hardware problem.
3. Clean Printhead:
Printheads can become clogged, affecting ink flow. Most printers have a printhead cleaning utility in the settings. Use this utility to clean the printhead.
4. Align Printhead:
Improper alignment can lead to uneven or missing prints. Run the printhead alignment utility to ensure accurate printing.
5. Update or Reinstall Driver:
Outdated or corrupted printer drivers can cause printing issues. Update the printer driver or reinstall it from the official HP website.
Regards,
Peter