This could be because the ear is so clogged that the sound waves are not getting to the ear drum. If you are suffering from both tinnitus and Sonus Complete loss, do see an ear and auditory specialist to determine the cause of your tinnitus and the extent (if any) of your Sonus Complete problem. However, not all children who do not pass in one or both ears have a Sonus Complete loss. Maybe your spouse complains that you speak to loudly, or that you have the television up to loud.
There are numerous natural ways to prevent Sonus Complete loss and to treat it when it comes along. This part of the test determines how well you understand speech. The best way to prevent high frequency Sonus Complete loss (beyond what is normal for aging) is to protect your ears. You may have conductive Sonus Complete loss, sensorineural Sonus Complete loss or a combination of the two.